Frequently Asked Questions
Here are the most common questions I receive prior to or during the sessions; check out my answers as they might help you progress your personal journey:
Can I have a complimentary 15 minute video consultation to see if you can help me?
Yes. Please use the contact me button to send me a message to arrange a suitable day and time, or email me at rebecca@counsellingandwellbeing.com
Do you accept Mental Health Care Plans, and do you, Bulk Bill?
No, Mental Health Care Plans and Bulk Billing are only available to Psychologists. A General Practioners referral is required. Information remains on your Public Medicare File and a formal diagnosis may be required and noted.
Do I need a referral from my General Practitioner?
No referral is necessary.
Can I book a session online directly?
Yes, click on one of the Book a Session buttons to book an appointment 24/7.
How many sessions do I need?
The number of sessions varies and depends on the issues you have. We will discuss this at your first session.
What’s your protocol for Couples Counselling?
Your first session will be a double session of 100 minutes; this enables you to discuss the issues presented. Following on, I will meet each of you individually for 50 minutes. We then regroup for further sessions. There may be a requirement for additional individual sessions based on your circumstances. Typically couples counselling lasts around twelve sessions.
Do you offer discounts?
Yes, I have six sessions available for five. All packs are to be used in full within six months and full payment is to be made in advance of service. Packs are to be used in full. Partial refunds are not available for unused packages.
How do I pay you?
Mastercard, VISA, Credit or Debit Card taken on the day of session booking to confirm your session (payment in advance of service)
Can I claim Health Fund Rebates?
Unfortunately counselling is not rebatable through health funds. All my clients are private pay.
Are our conversations confidential?
Yes absolutely: All consultations are Private and Confidential*. Records withheld under the Privacy Act 1988 (Some exceptions to the rule*.) We will discuss it at your first session
What techniques do you use?
I utilise proven techniques, including Person-Centred Therapy, Positive Psychology, Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), EMDR, Solution-Based Therapy and Mindfulness-Based Therapy suited to the needs of the individual. I am qualified in Yoga Breathing techniques to calm anxiety and teach you meditation.For couples counselling I utilise Gottman Therapy techniques and am trained in Levels 1 & 2.
Fees for Couples
Other Fees, Terms and Conditions
Life coaching
Availability
Mediation
*Bulk packs
- Bulk packs are recommended when you decide to commit to your therapy
- Bulk packs offer a 17% discount
(6 sessions for the price of 5) - Bulk packs are paid in full in advance of services.
- All packs are intended to be used in full within 6 months.
- Partial refunds for unused sessions are not available
Business starter
- I offer a special Counselling Business Start-Up Assistance Program
- This is based on my own hard-earned experience
- Pricing by arrangement
Payments
- Payments are due in advance of service
at the time of booking - I use Square for online payments
- Mastercard and VISA, and Amex Cards accepted
- No cash payment accepted
Corporate wellbeing
- As part of your corporate wellbeing strategy and employee assistance programme, I offer Mindfulness & Stress Reduction Programs.
- Pricing by agreement